Top 5 Towing Dispatch Software Platforms in 2026

How we evaluated these platforms

The towing software market has matured significantly in the past few years, with platforms diverging into distinct categories based on who they serve and what problems they solve.

We evaluated platforms across five criteria: dispatch capabilities (how efficiently jobs move from creation to completion), network features (ability to manage multi-company relationships), driver management (how operators receive and complete jobs), financial tools (invoicing, payout calculation, reporting), and ease of setup (time from signup to first dispatched job).

Importantly, we distinguish between two fundamentally different use cases: single-company management (a tow company managing its own fleet) and multi-company dispatch (a business dispatching to outside operators or managing a network). The best platform for one use case is rarely the best for the other.

1. TowMarX — Best for network dispatch and marketplace

TowMarX is a network marketplace platform built for businesses that dispatch to multiple independent tow operators. Its standout feature is the ability to create, manage, and scale dispatch networks — making it the strongest option for dealerships, body shops, fleets, and entrepreneurs building dispatch businesses.

Key strengths include a full network marketplace where anyone can create or join dispatch networks, SMS-based driver dispatch requiring no app download, cross-tenant job routing between companies in a network, transparent pricing engines showing complete formula breakdowns for every job, and real-time GPS tracking with geofence arrival confirmation.

Pricing starts free (5 jobs/month) with paid tiers at $19, $39, and $79/month plus $3 per job. Operators join networks free.

Best for: dealerships, body shops, fleets, dispatch entrepreneurs, anyone building or joining a towing network. The platform's architecture is designed around relationships between companies rather than single-company operations.

Limitation: TowMarX is focused on dispatch and network management, not internal fleet operations like impound tracking or vehicle inventory management.

2. Towbook — Best for single-company fleet management

Towbook is the most established name in towing management software, with years of market presence and a comprehensive feature set for individual towing companies. If you own trucks and need to manage your fleet, Towbook is the industry standard.

Key strengths include impound lot management with inventory tracking, detailed invoicing with customizable templates, a dedicated driver app with in-app communication, customer relationship management for repeat clients, motor club integration for receiving AAA and similar dispatches, and comprehensive reporting on fleet performance.

Pricing is per-truck, starting around $29/month for a single truck and scaling based on fleet size and feature tier.

Best for: tow company owners managing their own trucks, impound yard operators, companies receiving motor club dispatches, and businesses needing detailed internal fleet analytics.

Limitation: Towbook is built around single-company operations. It doesn't support the multi-company network and marketplace functionality that businesses need for external dispatch.

3. Beacon — Best for lightweight cloud dispatch

Beacon positions itself as a modern, cloud-based dispatch solution with a clean interface and straightforward setup. It appeals to tow companies that want basic dispatch functionality without the complexity of larger platforms.

Key strengths include a clean, intuitive web interface, quick setup with minimal configuration required, basic dispatch management and job tracking, cloud-based access from any device, and competitive pricing for small operations.

Best for: small tow companies (1-5 trucks) that want simple digital dispatch to replace paper-based or phone-based operations. Beacon works well as a first step into dispatch software for companies that have never used any platform.

Limitation: Beacon offers fewer advanced features than Towbook or TowMarX. Companies that need multi-network management, detailed financial tools, or comprehensive impound tracking may outgrow it quickly.

4. ProTow — Best for enterprise towing operations

ProTow is a comprehensive towing management system aimed at larger operations with complex needs. It offers deep functionality across dispatch, impound management, billing, and regulatory compliance.

Key strengths include comprehensive impound management with lien processing, integration with law enforcement dispatch systems, detailed compliance and regulatory tracking, robust billing and accounts receivable, and support for high-volume, multi-location operations.

Best for: large towing companies with municipal contracts, police-rotation tow operators, multi-location tow businesses, and operations handling significant impound volume that requires lien processing and compliance tracking.

Limitation: ProTow's depth comes with complexity. Setup and training time is longer than lighter platforms, and pricing reflects its enterprise positioning. Small operations or businesses focused primarily on roadside dispatch (rather than impound/police work) may find it more than they need.

5. TowTrax — Best for GPS fleet tracking

TowTrax focuses primarily on GPS fleet tracking for towing companies, providing real-time vehicle location, route history, and fleet analytics. It's less of a complete dispatch platform and more of a specialized tracking tool.

Key strengths include real-time GPS tracking of your entire fleet, detailed route history and driver analytics, geofencing alerts for unauthorized vehicle use, maintenance scheduling based on mileage and hours, and integration with some dispatch platforms.

Best for: tow companies that need to track their fleet's location and performance, operations where driver accountability is a priority, and businesses that already have a dispatch system but need better GPS tracking.

Limitation: TowTrax is a tracking tool, not a complete dispatch platform. You'll likely need to pair it with Towbook, TowMarX, or another dispatch solution for full operational management.

How to choose: a decision framework

The right platform depends on your primary use case. Ask yourself one question: am I managing my own trucks, or am I dispatching to outside operators?

If you own trucks and manage your own fleet, Towbook is the strongest all-around choice. It's the industry standard for single-company towing management with unmatched depth in impound tracking, invoicing, and fleet operations.

If you dispatch to outside operators or want to build a network, TowMarX is the clear leader. Its marketplace architecture, SMS-based dispatch, and cross-tenant routing are specifically designed for multi-company dispatch scenarios.

If you need basic dispatch and want the simplest setup, Beacon gets you running quickly with minimal configuration.

If you run a large operation with municipal contracts, ProTow's depth in compliance and impound management is hard to match.

If you need fleet tracking specifically, TowTrax provides the deepest GPS and analytics capabilities.

Many businesses use two platforms in combination — Towbook for internal fleet management and TowMarX for external network dispatch, for example. The platforms serve different functions and complement rather than compete with each other.

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